How to set the reminder status

To work with reminders, your system must be configured accordingly. Sequentially, you set the process numbering, the report definition, and the reminder status. This article explains how to set the reminder status in MKG.

 


 

After you have checked and possibly adjusted the process numbering of the reminder run and set the report definition of the reminder, you now set the reminder status. Follow the steps below to do this quickly and easily.

 

 

Step 1: Go to the reminder statuses

 

Open the module Reminder Statuses. You will immediately see the list of existing reminder statuses. First, check if the reminder statuses for the reminder already exist. If not, proceed to step 2.

 

 

Step 2: Create a new reminder status

 

Click on Reminder Status

to create a new reminder status. Then ensure that the Detail is visible.

 

 

Step 3: Fill in the Detail of the reminder status

 

Now fill in the following fields. It is important to follow this order:

  1. Enter a sequence number in the fields Reminder Status and Order and fill in the Description field with a relevant description, for example, "1st reminder".
  2. Enter your default payment term in the Payment Term field. During a reminder run, you can override this term.
  3. Type the text in the Memo field as it should appear on the standard layout.

 

Edit Field
Use the 'Advanced Maintenance' option to open the 'Edit Field' window. Specially intended for maintaining longer texts. For example, this text:

We kindly ask for your attention to the overdue items that, according to our records, are still outstanding. We request that you transfer these outstanding items within the specified payment term. If the payment has already been made after this writing, you can consider this reminder as not sent.

 

  1. Select the report set in the report definition under Report.
  2. Configure the Target Structure:
    • Select the 'Export' option under Target.
    • Type the following in the File field: [ReportParameter(reminder_num)]-[debi_num].pdf.
    • Click OK to close the 'Report Export' window.

 

Step 4: Save the reminder status

 

Click Save

. The reminder status is now set. You can now run a reminder.

 

 


Video | Set the reminder status

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Knowledge Center
How to set the process numbering for the reminder run?
How to set the report definition for the reminder?
How to run a reminder?