*ACTION REQUIRED* Enhanced monitoring of the Shop Floor connection to the MKG server

 

Attention! If you are working with the Shop Floor, quick action may be required.

 

For the proper functioning of Shop Floor, a connection to the MKG update server is required. If no connection can be established with this server, the following message will now be displayed: "Connection to the MKG server failed. Check your internet connection and restart your device if necessary. After 7 days without a connection, the application will be locked. Please contact the helpdesk or system administrator."

If you receive this message, it is important that you take timely action and ensure that the Shop Floor smart client can connect to the internet with the MKG update server. For this, it is important that the Shop Floor smart client has internet access to the domain *.mkg.eu. It may be necessary to release this in the firewall.

After 7 days without a connection to the MKG server, Shop Floor will be blocked, and the following message will be displayed: "The application is locked because there has been no connection to the MKG server for more than 7 days. Please contact the Helpdesk or system administrator."