As of 2018, the General Data Protection Regulation (GDPR) applies. Anyone who works with personal data, such as employee data and contact details of business relations, is affected by this legislation.
How will MKG deal with this regulation and what does this mean for the MKG ERP software?
Independently of the legislation, security and privacy are important themes within our software and organization. We critically assess the parties we work with and handle third party information with care. We aim for proper compliance with the GDPR and consider it essential that you can rely on our software being secure. This is a continuous process that goes beyond only the personal data to which this legislation applies.
At MKG, we consider it very important that your data is handled properly. Below we explain which data we collect and why we do so, and what you can do if you disagree.
We strive to handle your data with the utmost confidentiality. All information is stored securely and is only accessible to people who need access due to their role. We achieve this by implementing technical, security and organizational measures. This prevents unauthorized use of your data. Any potential security incident is investigated and appropriate measures are taken. MKG has established an internal Data Breach protocol that complies with the GDPR.
We collect personal data from prospects, customers, suppliers and visitors to our website, both during telephone conversations and personal visits. We collect the following personal data that is necessary for proper follow up:
| • | First and last name, gender, so that we can address you correctly |
| • | Job title, so that we better understand which information and tips are relevant to you |
| • | Information preferences, also to better determine which information and tips are relevant to you |
| • | Telephone numbers, so that we can contact you if necessary |
| • | Email addresses and public social media addresses, also for contact purposes |
| • | Company name |
If you would like insight into the personal data that may have been collected about you by MKG, or if you wish to correct, supplement, modify or delete your personal data, please contact us. If you are a customer, you automatically have access to a portal where you can view, modify and have collected data deleted. We do not retain data longer than necessary.
| • | The database is used strictly to analyze or reproduce a software issue. |
| • | The database is stored in a secure environment and no longer than necessary. |
Our contact forms
Our website contains several contact forms in which we ask you to enter your personal data. This data is recorded solely for the purpose of contacting you or sending requested information from MKG. This data is not shared with third parties.
| Google Analytics | This allows us to track which pages perform well and which need improvement. Google Analytics is configured to comply with the latest cookie legislation. All data in Google Analytics is stored in anonymized form and cannot be traced back to individuals. |