After you have confirmed a sales order, there may be changes in the order that you wish to communicate or confirm with the customer. For this, you can reconfirm the order. This action is very similar to confirming the order.

Once a sales order line is created, it undergoes various actions. Each line can progress at its own pace. Different order lines from the same order can, for instance, be delivered and invoiced at different times.

To manage business processes, MKG uses the status-and-action model. After performing an action, the status of a process changes. This article provides an overview of the available statuses and actions in the sales order process.