You can set up the internal and external complaints registration in the Notifications module. By creating a report based on the correct report type, questions arise that need to be answered and - if desired - tasks that need to be followed up. In this article we discuss the standard notification type 'External 8D report (8000)'.

To convert data from your database into relevant management information, MKG5 offers dozens of interactive dashboards. This article covers the general operation of the standard dashboards. A specific explanation is also available for each dashboard.

Before starting to create a notification, it is necessary to create a notification type. There are many types of notifications that can be created, and the user is free to define them as desired. In this example, the creation of an 8D report is demonstrated.

After a notification has been created, it can be viewed in Notification Management. You can see from the associated status flag whether a notification is activated.

It is possible to link a follow-up notification with a unique code to a notification, which can also be subdivided into various steps.

From this version onwards, you can use notification management in MKG5. A notification is the consolidation of all possible information and actions surrounding a single signal. Notifications can be set up to register incidents around a process.