Error message 1616

"Sales order '%1', line '%2' is historical and contains installments. Returns are not possible." Why do you receive this message and what can you do to resolve it?

Sales order '%1', line '%2' is historical and contains installments. Returns are not possible.
[1616]

Cause

The error message Sales order '%1', line '%2' is historical and contains installments. Returns are not possible. can appear when a sales order is historical because a closing invoice has been created. As a result, returns are no longer possible.

Solution

The solution depends on the situation. Please contact the MKG Helpdesk for an appropriate solution.

sales order line installment plan return historical closing invoice message 1616

Published:5 mei 2026 09:57
TypeTips en Tricks
Category
Sales, Sales Orders
Product
MKG5 MKG3
Availability
Openbaar